Privacy Policy for Matrix Mate LLC

 

Last Updated: July 25, 2025

This Privacy Policy describes how Matrix Mate LLC (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website matrixmatellc.com (the “Site”) and utilize our IT services.

1. Information We Collect

We may collect personal information you voluntarily provide to us when you:

  • Contact us through forms on our Site (e.g., “Request a Free Consultation,” “Contact Us”).

  • Communicate with us via email, phone, or other channels.

  • Engage with our services.

  • Subscribe to our newsletters or marketing communications.

The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, company name.

  • Business Information: Details about your business needs, project requirements, and goals.

  • Communication Data: Records of your correspondence with us.

  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.

  • Usage Data: Information about how you use our Site, services, and products.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.

  • Respond to your inquiries and fulfill your requests.

  • Send you administrative information, such as updates to our terms, conditions, and policies.

  • Communicate with you about our services, promotions, and news that may be of interest to you.

  • Personalize your experience on the Site and with our services.

  • Improve our Site, services, and customer support.

  • Process payments and manage accounts (if applicable).

  • Detect, prevent, and address technical issues or security incidents.

  • Comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, analytics, email delivery, payment processing).

  • For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement reasonable security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data under certain conditions.

  • Right to Object: Object to our processing of your personal data under certain conditions.

  • Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.

  • Right to Data Portability: Request transfer of your data to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at admin@matrixmatellc.com.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and use personal information about you, including for advertising based on your Browse activities and interests. You can control the use of cookies at the individual browser level.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: admin@matrixmatellc.com
By Mail: 920 SE 11TH ST LEES SUMMIT, MO 64081-3077